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Our Coaching Approach

RDL’s consultants specialise in maximising performance.  Our goal is to build insight and understanding in order to maximise an individual’s potential, drive performance and accelerate the development and change process.

Our coaching approach is designed to create space and time for individuals to focus on their unique challenges by developing style flexibility and new mind-sets, and to overcome the barriers that hinder performance effectiveness.  Our coaches bring a breadth of experience and an extensive range of tools to support further skill development, create personal change and strengthen performance.  The coachee is enabled to spot opportunities for themselves that will drive performance-enhancing change by our coaches who are skilled in challenging perceptions and mind-sets.

Listening and asking searching questions is key to our approach, and we use these skills to enhance insight and understanding, as well as alerting coachees to their own barriers to effective action.

What will participants gain through coaching?

Throughout the process, we help individuals:

  • Establish realistic performance and personal development objectives
  • Feel valued, involved, committed and free to express personal views
  • Deal effectively with difficult or stressful situations
  • Improve communication, understanding and decision-making


What our clients say:

“I’ve had personal coaching from RDL, which prepared me for a career change and indicated what my development needs were – comes highly recommended”.
– Director of Service Provision, Knowsley PCT

“Carol and her team have provided excellent support to both individuals and to the organisation on a number of occasions over the years. I would highly recommend her company for career coaching, recruitment support, organisational development and supporting staff through organisational change.”
– Kathy Doran (CEO) NHS Wirral

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