Our extensive experience in working with clinical leaders has shown that there are certain issues that arise time and time again. These are challenges they find most time consuming and are the most ill equipped for. Effective training and support is required to develop these dual roles of clinician and leader – and that’s where we can help.
Performance matters, yet medical care carries risks. When problems occur it is the clinical leaders’ responsibility to manage these issues. To be effective they need to acquire complex, high level skills and confidence. On our programme, they learn how to diagnose and tackle such issues with skill & sensitivity
Everybody’s different. People differ significantly in how they recognise, respond to and manage conflict. This explains why 60% of all difficulties in organisations stem from strained relationships. Our Programme enables participants to gain insight into their own approach and how this can help or hinder conflict resolution at individual and group levels.
Do you feel in control of what’s happening? Can you influence the agenda? Leadership is about ensuring the appropriate controls and governance arrangements are in place and working effectively. On the programme, individuals use invaluable tools to improve these, regain control and lead the quality agenda.
Modern organisations function in an environment of multiple priorities, conflicting agendas and ambiguity. Yet, a clear direction, clarity of purpose and alignment of goals consistently differentiates a successful team from an unsuccessful one. Our future visioning tools facilitate the building, implementing and following of a shared vision.
Everyone - even the difficult people - must cooperate in order to be productive. Leading colleagues who do not want to be led can be tricky. It is time consuming and, consequently, often ignored. Learning this technique of having ‘difficult conversations’ produces results. It is the tool that participants use most when back at work.
Ever feel like you aren’t being heard? Wonder why nobody is listening? While some believe it is about being louder and more emphatic, participants quickly learn why this is not so. They learn how and why communications break down and gain insight into how to increase their influence and impact.
Are you the victim of the NHS meetings culture where time is wasted in unproductive meetings? The discipline of running productive meetings is not difficult, nor common practice. When quality of patient care is at stake, this fundamental discipline can’t be ignored. Our tools transform a ‘talking shop’ into a high performance team.
In the recent climate, over 1/3 of workers have seen their work/life balance deteriorate. As expectations rise, demands on the health services are constantly stretched. For many, the impact is felt in their work/life balance - core to morale and long term quality and sustainability. Our programme enables you to manage time effectively.
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